office manager

Rapid Medical is a fast-growing medical device company focused on developing, manufacturing, and selling innovative devices for endovascular interventional procedures. We are looking for an office manager to play a major role in ensuring smooth operations and providing exceptional service to all employees. LOCATION: Yokneam, Israel (Full time position or 80% position, working at the office). SCOPE & RESPONSIBILITIES Administrative Management: • Providing service to the company employees and manage all office administrative activities. • Greeting visitors, addressing their inquiries, and guiding them to the appropriate contacts. • Assisting employees visiting from other sites with hotel accommodations and transportation arrangements. • Supporting the onboarding process for new hires, including setting up workspaces and coordinating necessary equipment. Office Maintenance: • Managing office supplies, groceries, and office equipment. • Supervising the cleaning staff. • Addressing the office maintenance issues promptly and sourcing appropriate solutions as needed. Shipments & Logistics: • Managing both local and global shipments of all kinds by communicating with courier companies and customs authorities. • Coordinating & Operating customer’s products shipment orders via courier platforms and ERP systems, while ensuring timely delivery and compliance with customs regulations; managing all the related correspondence with the customers. • Proficient in providing excellent customer service by promptly addressing order confirmations, delivery dates, customer requests, and resolving complaints within a logistics context. • Handling import/export issues either related to local authorities or abroad together with the forwarders. Executive Support: • Assisting the CEO and CFO in preparations for board meetings and hosting investor visits.